Work Description - Procurement Of Ict Infrastructure And Help Desk Services For Irctc Next Generation E-ticketing (nget) System

The Indian Railway Catering and Tourism Corporation Ltd (IRCTC) invites open tenders (Tender ID: 2024_IRCTC_779325_1, Reference Number: GEM/2024/B/5183115) for the procurement of ICT infrastructure and help desk services for its Next Generation E-Ticketing (NGeT) system. This project, categorized as Miscellaneous Works, requires a fixed EMD of ₹1,000,000 payable to IRCTC LTD. Tender documents are available for download from November 23rd, 2024, 1:00 PM to November 29th, 2024, 3:00 PM. Bids must be submitted by November 29th, 2024, 3:00 PM, with bid opening scheduled for 3:30 PM on the same day at M-13, Punj House, Outer Circle, Connaught Place, New Delhi 110001. The tender, issued by GGM/SERVICES, requires two covers: a technical cover (PDF) and a financial cover (XLS). The successful bidder will be responsible for providing comprehensive ICT infrastructure and help desk support for the NGeT system. No pre-bid meeting is scheduled, and the tender fee is waived. Bid validity is 180 days. Payment will be processed via RTGS/ECS/NEFT.