Work Description - Implementation Of Crm On Saas (software As A Service) Model Including Support Service

Indraprastha Gas Limited (IGL), a Public Sector Undertaking, invites tenders for the "IMPLEMENTATION OF CRM ON SAAS (SOFTWARE AS A SERVICE) MODEL INCLUDING SUPPORT SERVICE" (Tender Reference Number: IGL/ET2/CP/CM18040). This open tender, categorized under IT Services, requires the implementation of a CRM system on a SaaS model, inclusive of comprehensive support services. The tender document is available for download from September 20, 2024, 05:56 PM to November 20, 2024, 02:30 PM. Bid submission opens on September 20, 2024, 05:56 PM and closes on November 20, 2024, 02:30 PM, with bid opening scheduled for November 20, 2024, at 03:00 PM. A tender fee is not applicable, however, an Earnest Money Deposit (EMD) of ₹2,000,000 is required. Interested bidders should submit their proposals to Indraprastha Gas Limited, IGL Bhawan Plot No 4 Community Centre Sector 9 R K Puram New Delhi, as per the detailed NIT.