Rail Tel Corporation Of India Limited Tender
Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
- Opening DateOct 12, 2024
- Closing DateOct 28, 2024
- Tender Amount ₹ 54 L
Tender Overview
| Tender Title | Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402 | ||
| Tender ID | 2024_RTCIL_774808_1 | Tender Reference Number | RailTel/Tender/ST/CO/TP/2024 25/AMC of Contact Cen |
| Tender Type | Single | ||
| Tender Opening Date | 2024-10-12 03:30 AM | Tender Closing Date | 2024-10-28 09:30 AM |
| Tender Value | ₹ 54 L | Tender Location | As Per Tender Document , New Delhi , Delhi |
| Tender Category | Services | Product Category | Software and IT Solutions Tenders |
- Tender TitleAmc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
- Tender ID2024_RTCIL_774808_1
- Tender Reference NumberRailTel/Tender/ST/CO/TP/2024 25/AMC of Contact Cen
- Tender TypeSingle
- Tender Opening Date2024-10-12 03:30 AM
- Tender Closing Date2024-10-28 09:30 AM
- Tender Value ₹ 54 L
- Tender LocationAs Per Tender Document,New Delhi, Delhi
- Tender CategoryServices
- Product CategorySoftware and IT Solutions Tenders
Important Dates
| ePublished Date | 2024-10-12 03:30 AM | Bid Opening Date | 2024-10-28 10:00 AM |
| Document Download Start Date | 2024-10-12 03:30 AM | Document Download End Date | 2024-10-28 09:30 AM |
| Bid Submission Start Date | 2024-10-12 03:30 AM | Bid Submission End Date | 2024-10-28 09:30 AM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | 21 |
- ePublished Date 2024-10-12 03:30 AM
- Bid Opening Date2024-10-28 10:00 AM
- Document Download Start Date2024-10-12 03:30 AM
- Document Download End Date2024-10-28 09:30 AM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2024-10-12 03:30 AM
- Bid Validity Period (in Days)21
Cost Specification
| Tender Fee | Refer document |
| EMD (Earnest Money Deposit) | ₹ 1,08,000 |
| EMD Fee Type | Fixed |
| Payment Instruments/Mode | Offline |
Tender Description
Work Description - Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
The RailTel Corporation of India Ltd. invites tenders for the Annual Maintenance Contract (AMC) for the software of its Contact Centre Solution, serving RailTel NOCs and Federated Help Desks of RailWire MSPs (Tender No. 402, Ref. No: RailTel/Tender/ST/CO/TP/2024 25/AMC of Contact Cen). This single-stage tender, valued at ₹54,00,000, demands a fixed EMD of ₹1,08,000. Documents are available for download from October 12th, 2024, 09:00 AM to October 28th, 2024, 03:00 PM, with bids submitted online via the railtel.enivlda portal by the latter date and time. Bid opening is scheduled for October 28th, 2024, at 03:30 PM. The contract duration is 1095 days. Interested parties must submit their bids according to the specifications detailed in the tender documents, available for download at [link to documents]. All queries should be directed to GM/TP, RailTel Corporation of India Ltd., 6th floor, Office Tower-II, NBCC Building, East Kidwai Nagar, New Delhi, 110023.
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Tender Contact Details
| Office Inviting Bids | Gm/tp |
| Address | Railtel Corporation Of India Ltd., 6th Floor, Office Tower- Ii, Nbcc Building, East Kidwai Nagar, New Delhi. |
| Contact Details | NA |
| NA | |
| Website | NA |
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