Rail Tel Corporation Of India Limited Tender

Works
Software and IT Solutions

Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402

  • Opening DateOct 29, 2024
  • Closing DateNov 15, 2024
  • Tender Amount ₹ 54 L

Tender Overview

Tender Title Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
Tender ID2024_RTCIL_776797_1Tender Reference NumberRailTel/Tender/ST/CO/TP/ 2024-25/AMC
Tender TypeSingle
Tender Opening Date2024-10-29 10:40 AMTender Closing Date2024-11-15 09:30 AM
Tender Value ₹ 54 L Tender LocationList Provided In Tender Document , Central Delhi , Delhi
Tender CategoryWorksProduct CategorySoftware and IT Solutions Tenders
Tender Overview
  • Tender TitleAmc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402
  • Tender ID2024_RTCIL_776797_1
  • Tender Reference NumberRailTel/Tender/ST/CO/TP/ 2024-25/AMC
  • Tender TypeSingle
  • Tender Opening Date2024-10-29 10:40 AM
  • Tender Closing Date2024-11-15 09:30 AM
  • Tender Value ₹ 54 L
  • Tender LocationList Provided In Tender Document,Central Delhi, Delhi
  • Tender CategoryWorks
  • Product CategorySoftware and IT Solutions Tenders

Important Dates

ePublished Date 2024-10-29 10:40 AM Bid Opening Date2024-11-15 10:00 AM
Document Download Start Date2024-10-29 10:40 AMDocument Download End Date2024-11-15 09:30 AM
Bid Submission Start Date2024-10-29 10:40 AMBid Submission End Date2024-11-15 09:30 AM
Clarification start DateClarification End Date
Bid Validity Period (in Days)21
Important Dates
  • ePublished Date 2024-10-29 10:40 AM
  • Bid Opening Date2024-11-15 10:00 AM
  • Document Download Start Date2024-10-29 10:40 AM
  • Document Download End Date2024-11-15 09:30 AM
  • Clarification End Date
  • Clarification End Date
  • Bid Submission Start Date2024-10-29 10:40 AM
  • Bid Validity Period (in Days)21

Cost Specification

Tender Fee Refer document
EMD (Earnest Money Deposit) ₹ 1,08,000
EMD Fee Type Fixed
Payment Instruments/Mode Offline

Tender Description

Work Description - Amc For Software Of Contact Centre Solution For Railtel Nocs And Federated Help Desks Of Railwire Msps Against Tender No. 402

The RailTel Corporation of India Ltd. invites tenders for the Annual Maintenance Contract (AMC) for the software of its Contact Centre Solution, serving RailTel NOCs and Federated Help Desks of RailWire MSPs (Tender No. 402, Ref. No. RailTel/Tender/ST/CO/TP/2024-25/AMC). This single tender, valued at ₹54,00,000, requires a fixed EMD of ₹1,08,000 (EMD exemption allowed). The tender documents are available for download from October 29th, 2024, 4:10 PM to November 15th, 2024, 3:00 PM. Bids must be submitted online by November 15th, 2024, 3:00 PM, with opening scheduled for 3:30 PM on the same day. The work period is 1095 days. Interested parties should contact the GM/TP, RailTel Corporation of India Ltd., 6th floor, Office Tower-II, NBCC Building, East Kidwai Nagar, New Delhi, 110003 for further details.

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Tender Contact Details

Office Inviting Bids Gm/tp
AddressRailtel Corporation Of India Ltd., 6th Floor, Office Tower- Ii, Nbcc Building, East Kidwai Nagar, New Delhi.
Contact Details NA
Email NA
Website NA

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