Government Of Haryana Tender

Services
Consultancy Services
+ 1
Software and IT Solutions

Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.

  • Opening DateJan 03, 2025
  • Closing DateJan 23, 2025
  • Tender Amount Refer Document

Tender Overview

Tender Title Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.
Tender ID2025_HRY_421892_1Tender Reference NumberMCP/2025/CFC
Tender TypeOpen Tender
Tender Opening Date2025-01-03 10:00 AMTender Closing Date2025-01-23 06:30 AM
Tender Value Refer Document Tender LocationPanchkula , Panchkula , Haryana
Tender CategoryServicesProduct CategoryConsultancy Services Tenders, Software and IT Solutions Tenders
Tender Overview
  • Tender TitleProviding Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.
  • Tender ID2025_HRY_421892_1
  • Tender Reference NumberMCP/2025/CFC
  • Tender TypeOpen Tender
  • Tender Opening Date2025-01-03 10:00 AM
  • Tender Closing Date2025-01-23 06:30 AM
  • Tender Value Refer Document
  • Tender LocationPanchkula,Panchkula, Haryana
  • Tender CategoryServices
  • Product CategoryConsultancy Services Tenders, Software and IT Solutions Tenders

Important Dates

ePublished Date 2025-01-03 10:00 AM Bid Opening Date2025-01-23 07:30 AM
Document Download Start Date2025-01-03 10:00 AMDocument Download End Date2025-01-23 06:30 AM
Bid Submission Start Date2025-01-03 10:00 AMBid Submission End Date2025-01-23 06:30 AM
Clarification start DateClarification End Date
Bid Validity Period (in Days)120
Important Dates
  • ePublished Date 2025-01-03 10:00 AM
  • Bid Opening Date2025-01-23 07:30 AM
  • Document Download Start Date2025-01-03 10:00 AM
  • Document Download End Date2025-01-23 06:30 AM
  • Clarification End Date
  • Clarification End Date
  • Bid Submission Start Date2025-01-03 10:00 AM
  • Bid Validity Period (in Days)120

Cost Specification

Tender Fee ₹ 3180
EMD (Earnest Money Deposit) ₹ 1,00,000
EMD Fee Type Fixed
Payment Instruments/Mode Online

Tender Description

Work Description - Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.

The Municipal Corporation Panchkula (DMC), Haryana Government, invites open tenders (Tender ID: 2025_HRY_421892_1, Tender Reference Number: MCP/2025/CFC) for providing services at Citizen Facilitation Centers in Panchkula. This includes providing citizen services and a grievance redressal system using a call center methodology. The tender, with a tender fee of ₹3180 and an EMD of ₹100,000, requires two covers: a technical bid (pdf) and a financial bid (xls). Interested bidders can download tender documents from January 3rd, 2025, 3:30 PM to January 23rd, 2025, 12:00 PM. Bid submission opens on January 3rd, 2025, 3:30 PM and closes on January 23rd, 2025, 12:00 PM, with bid opening scheduled for January 23rd, 2025, 1:00 PM at Panchkula. A pre-bid meeting will be held on January 10th, 2025, at 10:00 AM at the Community Centre, Sector 4, Panchkula. Further details are available in the tender documents.

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Tender Contact Details

Office Inviting Bids Dmc
AddressBays 15-16, Sector 14
Contact Details NA
Email NA
Website NA

Documents

  • Document Not Available

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