Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.
Tender Title | Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology. | ||
Tender ID | 2025_HRY_421892_1 | Tender Reference Number | MCP/2025/CFC |
Tender Type | Open Tender | ||
Tender Opening Date | 2025-01-03 10:00 AM | Tender Closing Date | 2025-01-23 06:30 AM |
Tender Value | Refer Document | Tender Location | Panchkula , Panchkula , Haryana |
Tender Category | Services | Product Category | Consultancy Services Tenders, Software and IT Solutions Tenders |
ePublished Date | 2025-01-03 10:00 AM | Bid Opening Date | 2025-01-23 07:30 AM |
Document Download Start Date | 2025-01-03 10:00 AM | Document Download End Date | 2025-01-23 06:30 AM |
Bid Submission Start Date | 2025-01-03 10:00 AM | Bid Submission End Date | 2025-01-23 06:30 AM |
Clarification start Date | Clarification End Date | ||
Bid Validity Period (in Days) | 120 |
Tender Fee | ₹ 3180 |
EMD (Earnest Money Deposit) | ₹ 1,00,000 |
EMD Fee Type | Fixed |
Payment Instruments/Mode | Online |
Work Description - Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology.
The Municipal Corporation Panchkula (DMC), Haryana Government, invites open tenders (Tender ID: 2025_HRY_421892_1, Tender Reference Number: MCP/2025/CFC) for providing services at Citizen Facilitation Centers in Panchkula. This includes providing citizen services and a grievance redressal system using a call center methodology. The tender, with a tender fee of ₹3180 and an EMD of ₹100,000, requires two covers: a technical bid (pdf) and a financial bid (xls). Interested bidders can download tender documents from January 3rd, 2025, 3:30 PM to January 23rd, 2025, 12:00 PM. Bid submission opens on January 3rd, 2025, 3:30 PM and closes on January 23rd, 2025, 12:00 PM, with bid opening scheduled for January 23rd, 2025, 1:00 PM at Panchkula. A pre-bid meeting will be held on January 10th, 2025, at 10:00 AM at the Community Centre, Sector 4, Panchkula. Further details are available in the tender documents.
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Office Inviting Bids | Dmc |
Address | Bays 15-16, Sector 14 |
Contact Details | NA |
NA | |
Website | NA |
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