Government Of Haryana Tender
Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology. Recall
- Opening DateJan 29, 2025
- Closing DateFeb 10, 2025
- Tender Amount Refer Document
Tender Overview
| Tender Title | Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology. Recall | ||
| Tender ID | 2025_HRY_426738_1 | Tender Reference Number | ZTO/MCPKL/2025/58 |
| Tender Type | Open Tender | ||
| Tender Opening Date | 2025-01-29 10:30 AM | Tender Closing Date | 2025-02-10 06:30 AM |
| Tender Value | Refer Document | Tender Location | Panchkula , Panchkula , Haryana |
| Tender Category | Services | Product Category | Consultancy Services Tenders, Software and IT Solutions Tenders |
- Tender TitleProviding Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology. Recall
- Tender ID2025_HRY_426738_1
- Tender Reference NumberZTO/MCPKL/2025/58
- Tender TypeOpen Tender
- Tender Opening Date2025-01-29 10:30 AM
- Tender Closing Date2025-02-10 06:30 AM
- Tender Value Refer Document
- Tender LocationPanchkula,Panchkula, Haryana
- Tender CategoryServices
- Product CategoryConsultancy Services Tenders, Software and IT Solutions Tenders
Important Dates
| ePublished Date | 2025-01-29 10:30 AM | Bid Opening Date | 2025-02-10 09:30 AM |
| Document Download Start Date | 2025-01-29 10:30 AM | Document Download End Date | 2025-02-10 06:30 AM |
| Bid Submission Start Date | 2025-01-29 10:30 AM | Bid Submission End Date | 2025-02-10 06:30 AM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | 120 |
- ePublished Date 2025-01-29 10:30 AM
- Bid Opening Date2025-02-10 09:30 AM
- Document Download Start Date2025-01-29 10:30 AM
- Document Download End Date2025-02-10 06:30 AM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2025-01-29 10:30 AM
- Bid Validity Period (in Days)120
Cost Specification
| Tender Fee | ₹ 3180 |
| EMD (Earnest Money Deposit) | ₹ 1,00,000 |
| EMD Fee Type | Fixed |
| Payment Instruments/Mode | Online |
Tender Description
Work Description - Providing Services At Citizen Facilitation Centers, In Municipal Corporation, Panchkula, For Providing Citizen Services, Along With Grievance Redressal System Based On Call Centre Methodology. Recall
The Municipal Corporation Panchkula (DMC), Haryana Government, invites bids for "Providing services at Citizen Facilitation Centers, in Municipal Corporation, Panchkula, for providing Citizen Services, along with Grievance Redressal System based on call Centre methodology." This open tender (Tender ID: 2025_HRY_426738_1; Reference No: ZTO/MCPKL/2025/58) requires a fixed EMD of ₹1,00,000 and a tender fee of ₹3,180. The tender documents are available for download from January 29th, 2025, 4:00 PM to February 10th, 2025, 12:00 PM. Bid submission opens on January 29th, 2025, 4:00 PM and closes on February 10th, 2025, 12:00 PM, with bid opening scheduled for February 10th, 2025, 3:00 PM at the DMC office, Bays 15-16, Sector 14, Panchkula, Pincode 134112. A pre-bid meeting will be held on February 3rd, 2025, at 10:00 AM at the same address. Interested bidders must submit two covers: a technical bid (.pdf) and a financial bid (.xls). Further details are available in the tender documents.
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Tender Contact Details
| Office Inviting Bids | Dmc |
| Address | Bays 15-16, Sector 14 |
| Contact Details | NA |
| NA | |
| Website | NA |
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