Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl
Tender Title | Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl | ||
Tender ID | 2024_HBC_409041_1 | Tender Reference Number | 03/IT/Call Center/2024-25 |
Tender Type | Open Tender | ||
Tender Opening Date | 2024-11-08 05:30 AM | Tender Closing Date | 2025-02-10 07:30 AM |
Tender Value | ₹ 26.28 Cr | Tender Location | Hisar , Hisar , Haryana |
Tender Category | Services | Product Category | Consultancy Services Tenders, Telecommunication Services Tenders, Software and IT Solutions Tenders |
ePublished Date | 2024-11-08 05:30 AM | Bid Opening Date | 2025-02-11 09:30 AM |
Document Download Start Date | 2024-11-08 05:30 AM | Document Download End Date | 2025-02-10 07:30 AM |
Bid Submission Start Date | 2024-11-08 05:30 AM | Bid Submission End Date | 2025-02-10 07:30 AM |
Clarification start Date | Clarification End Date | ||
Bid Validity Period (in Days) | 180 |
Tender Fee | ₹ 7080 |
EMD (Earnest Money Deposit) | ₹ 10,00,000 |
EMD Fee Type | Fixed |
Payment Instruments/Mode | Online |
Work Description - Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl
The Haryana Board Corporation (DHBVN), under the authority of CE/IT, Vidyut Sadan, Vidyut Nagar, Hisar, invites open tenders (Tender ID: 2024_HBC_409041_1, Tender Reference Number: 03/IT/Call Center/2024-25) for the appointment of an agency firm to operate and manage single-window call center services at the centralized call center and Bijli Suvidha Kendra (BSK) in DHBVNL, Hisar. The tender, valued at ₹26,27,65,000, requires a fixed EMD of ₹10,00,000 and a tender fee of ₹7,080. Tender documents are available for download from November 8th, 2024, 11:00 AM to February 10th, 2025, 1:00 PM. Bid submission opens November 8th, 2024, 11:00 AM and closes February 10th, 2025, 1:00 PM, with bid opening scheduled for February 11th, 2025, 3:00 PM online. A pre-bid meeting will be held on November 18th, 2024, 11:00 AM at the CE/IT office in Hisar. Interested firms must submit two covers: a technical cover (.pdf) and a price bid (.xls). The work involves a significant service provision with a bid validity of 180 days. Withdrawal of bids is allowed. Payment for the tender fee and EMD must be made online. Further details are available in the tender documents.
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Office Inviting Bids | Ce/it |
Address | Ce/it, Vidyut Sadan, Vidyut Nagar, Hisar |
Contact Details | NA |
NA | |
Website | NA |
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