Haryana Board Corporation Tender
Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl
- Opening DateNov 08, 2024
- Closing DateMar 10, 2025
- Tender Amount ₹ 26.28 Cr
Tender Overview
| Tender Title | Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl | ||
| Tender ID | 2024_HBC_409041_1 | Tender Reference Number | 03/IT/Call Center/2024-25 |
| Tender Type | Open Tender | ||
| Tender Opening Date | 2024-11-08 05:30 AM | Tender Closing Date | 2025-03-10 09:30 AM |
| Tender Value | ₹ 26.28 Cr | Tender Location | Hisar , Hisar , Haryana |
| Tender Category | Services | Product Category | Consultancy Services Tenders, Telecommunication Services Tenders |
- Tender TitleAppointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl
- Tender ID2024_HBC_409041_1
- Tender Reference Number03/IT/Call Center/2024-25
- Tender TypeOpen Tender
- Tender Opening Date2024-11-08 05:30 AM
- Tender Closing Date2025-03-10 09:30 AM
- Tender Value ₹ 26.28 Cr
- Tender LocationHisar,Hisar, Haryana
- Tender CategoryServices
- Product CategoryConsultancy Services Tenders, Telecommunication Services Tenders
Important Dates
| ePublished Date | 2024-11-08 05:30 AM | Bid Opening Date | 2025-03-12 09:30 AM |
| Document Download Start Date | 2024-11-08 05:30 AM | Document Download End Date | 2025-03-10 09:30 AM |
| Bid Submission Start Date | 2024-11-08 05:30 AM | Bid Submission End Date | 2025-03-10 09:30 AM |
| Clarification start Date | Clarification End Date | ||
| Bid Validity Period (in Days) | 180 |
- ePublished Date 2024-11-08 05:30 AM
- Bid Opening Date2025-03-12 09:30 AM
- Document Download Start Date2024-11-08 05:30 AM
- Document Download End Date2025-03-10 09:30 AM
- Clarification End Date
- Clarification End Date
- Bid Submission Start Date2024-11-08 05:30 AM
- Bid Validity Period (in Days)180
Cost Specification
| Tender Fee | ₹ 7080 |
| EMD (Earnest Money Deposit) | ₹ 10,00,000 |
| EMD Fee Type | Fixed |
| Payment Instruments/Mode | Online |
Tender Description
Work Description - Appointment Of An Agency Firm For Operation And Management Of Single Window Call Center Services At Centralized Call Center And Bijli Suvidha Kendra Bsk In Dhbvnl
The Haryana Board Corporation (DHBVN), under the authority of CE/IT, Vidyut Sadan, Vidyut Nagar, Hisar, invites open tenders (Tender ID: 2024_HBC_409041_1, Reference Number: 03/IT/Call Center/2024-25) for the appointment of an agency to operate and manage single-window call center services at its centralized call center and Bijli Suvidha Kendra (BSK) in Hisar. This ₹26,27,65,000 contract requires a ₹1,000,000 EMD and a ₹7,080 tender fee (payable online). Interested bidders can download tender documents from November 8th, 2024, 11:00 AM to March 10th, 2025, 3:00 PM. Bid submission opens November 8th, 2024, 11:00 AM and closes March 10th, 2025, 3:00 PM, with bid opening scheduled for March 12th, 2025, 3:00 PM. A pre-bid meeting will be held on November 18th, 2024, 11:00 AM at the CE/IT office in Hisar. The bid validity period is 180 days. Further details, including NDA/pre-qualification requirements, are available in the tender documents.
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Tender Contact Details
| Office Inviting Bids | Ce/it |
| Address | Ce/it, Vidyut Sadan, Vidyut Nagar, Hisar |
| Contact Details | NA |
| NA | |
| Website | NA |
Documents
- Document Not Available
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