Work Description - Selection Of Software Developer Cum Integrator For Developing, Supplying, Integrating, Testing And Commissioning, Implementing And Support Of A Customized Crm Solution.

The Kerala State Electricity Board (KSEB) invites bids for the selection of a software developer cum integrator to develop, supply, integrate, test, commission, implement, and provide ongoing support for a customized CRM solution. This open tender, with a tender reference number of CEIT/RITU-TVM/CCC/CRM REVAMP /2024-25/07 dtd 10.09.2024, requires bidders to submit three covers: one for fee, one for pre-qualification/technical documents, and one for the financial proposal. The tender fee is ₹11,800, and an EMD of ₹500,000 is required. The bid submission deadline is 21st October 2024 at 5:00 PM, with bid opening scheduled for 25th October 2024 at 3:00 PM. The work is to be performed in Thiruvananthapuram, Kerala, and the project duration is 330 days. Bidders are required to submit scanned copies of the bid agreement, bank guarantee against EMD or remittance receipt, eligibility and qualification documents, bidding forms, and other technical documents as specified in the RFP document. The selected vendor will be responsible for developing a CRM solution tailored to the specific needs of KSEB, ensuring its successful implementation and providing ongoing support.