Work Description - Selection Of Vendor For It-helpdesk Services For Computer Centre, Indian Institute Of Management Calcutta For A Period Of Three Years

The Indian Institute of Management Calcutta (IIM Calcutta) is seeking qualified vendors to provide IT-helpdesk services for its Computer Centre for a three-year period. The tender, identified as NIT/IIMC/CP/ITHELPDESK/24-25, is an open tender categorized as a service, with a tender value yet to be determined. Interested parties must submit a bid by 6:00 PM on 21st September 2024, with the bid opening scheduled for 12:00 PM on 23rd September 2024. The tender requires a non-refundable earnest money deposit (EMD) of INR 3,60,000, payable to IIM Calcutta. The tender documents, including the Request for Proposal (RFP), are available for download from 22nd August 2024, and a pre-bid meeting will be held at IIM Calcutta on 6th September 2024 at 3:00 PM. Potential bidders are required to submit two covers – one for the technical evaluation and the other for the financial evaluation. This tender offers a unique opportunity to work with a prestigious institution like IIM Calcutta and contribute to the smooth functioning of its IT infrastructure.